What kind of phone do you have Jen? Mine is a droid 2. I could try to walk through the steps. Basically there's the add a file button and I go to my gallery to find the pic. Text messaged pics added some steps. I had to save the picture, then I find it under files, sd card, messaging. But you have to do all of this through the full reply screen, not the quick reply at the bottom of a thread.